Since this isn’t your regular card, you may be wondering about its refund policy. Over three million Americans possess this card and use it for their purchases. Customer Service can be reached 24 hours a day, 7 days a week. Contact Us If you’re looking for a 24-hour medical courier service, DirectExpress is the right choice. Direct Express is a special prepaid debit card people can use to receive federal benefits, such as the supplemental social security income, veterans’ compensation and pension, and more. First, you can activate your Direct Express card, by calling the Customer Service Department at 1-88. There are also fees for using your card abroad and replacing a lost card more than once per year.ĭo you need assistance with your disability benefits or disability claim? Contact a Dallas Social Security disability attorney at Morgan & Weisbrod today at (800) 800-6353 to talk to someone who can help. There are three ways to activate your Direct Express debit card. After your first ATM withdrawal of the month, there is a small fee for using an ATM (plus any fees the ATM owner charges). Signing up for the card is free, but there are fees in some circumstances. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. We use cookies to give you the best possible experience on our website.
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If you are the representative payee for more than one person, you can either use one card or request multiple cards. Need to talk to a person with direct express About my account - Answered by a verified Software technician. If you opt for the debit card, your name, not the name of the Social Security recipient, will appear on the card. Yes, you may request a Direct Express card or have the disability money deposited into a bank account. If you do not switch over to electronic payments within the next year, you will automatically be assigned a Direct Express card.Ĭan a representative payee get a Direct Express card? After requesting a card, you will have to activate it and select a PIN number. You can request a card by calling Direct Express customer service or the SSA. How do I get a Direct Express debit card? In addition, you can use your Direct Express card to pay bills online, pay bills over the phone, or purchase items online. The card then works like any MasterCard: you may purchase items directly with the card or get cash from the card from any MasterCard ATM. How does the Direct Express debit card work?Įach month, your Social Security disability money will be directly and immediately put onto your debit card – you do not need a bank account or credit union account at all. Social Security disability recipients are already being asked to make the switch – but they have two options to choose from: direct deposits into a bank account or a Direct Express debit card. To sign up for a Direct Express account, call Social Security at 1-80 (TTY: 1-80) or Direct Express enrollment at 1-80 (TTY: 1-86). The SSA hopes that making the change to electronic payments will save millions of tax dollars while also significantly cutting down on the number of stolen and lost checks. The Social Security Administration (SSA) is going paperless when it comes to Social Security disability checks and Supplemental Security Income (SSI) checks.
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